Return & Refund Policy

We want our customers to have a satisfactory shopping experience with Ranjhana.

If you receive an incorrect, damaged or defective item, please contact our customer support team promptly after receiving your order and provide your order details along with clear photos or videos of the issue.

Items requested for return or exchange must be unused, unworn, unwashed and in their original condition, with packaging and tags where applicable.

Items that have been worn, washed, altered, damaged after delivery, or otherwise used may not be eligible for return or exchange.

Returns and exchanges are subject to review and approval by our team. Where a refund is approved, the refund method and processing time will be communicated to the customer.

Shipping charges may be non-refundable unless the issue resulted from an incorrect or defective item supplied by Ranjhana.

Important: Sale, discounted, customized or made-to-order items may have different return/exchange eligibility. Any such restriction should be clearly stated on the relevant product page before purchase.

To request assistance:

Phone: 0309 6741332
Email: customersupportranjhana@gmail.com